Privacy Policy

We only collect from you the personal information that is necessary,

• To carry out our contractual obligations with customers,
• To follow up on enquiries when data subjects submit their details online and are happy for us to contact you,
• Provide the best service for our website users.

Datahub Consulting Ltd uses the personal information it collects from you in the following ways:

• To fulfil our service including processing of data associated with the project(s) that Datahub Consulting Ltd are engaged on.
• For customer support, including resolving and answering any queries which you may send to us by email or other forms of communication;
• To improve our services that we deliver as consultants;
• To monitor website usage to improve the information provided on the Datahub Consulting Ltd website;
• For legal purposes, such as to respond to a valid legal requirements or regulatory order, judicial decision and/or EU regulations and applicable EU directives;
• If Datahub Consulting Ltd hold personal information on behalf of a third party. In this instance we would complete a controller to processor agreement before taking receipt of any data. All third-party data (including personal information) would be securely held in compliance with EU GDPR principles and articles.

Datahub Consulting Ltd will only process your personal information where we have a legal basis
to do so, and at all times in compliance with applicable data protection laws. Set out below are
the legitimate reasons for which Datahub Consulting Ltd will collect and use your information:

• Contractual Obligation
  Datahub Consulting Ltd have a contractual obligation as part of the service with our clients
• Legal Obligation
  Datahub Consulting Ltd use personal information to comply with a legal obligation as and when required.
• Vital Interests
  To protect the vital interests of data subjects.
• Consent
  You have consented to Datahub Consulting Ltd using your information for a particular purpose.
• Legitimate Interest
  There may be instances where Datahub Consulting Ltd have a legitimate interest to hold and process personal information of data subjects to operate and improve our business. If this is the case Datahub Consulting Ltd will conduct a balance test to ensure that we fully protect the rights and interests of the data subjects.

When you use the Datahub Consulting Ltd website we may collect various personal information from you. The type of personal information we collect depends on your interaction with us.

We may also collect information automatically from your use of our website (through cookies), including, but not limited to, the following:

• Your location;
• Your domain name;
• Electronic data concerning operating systems and computing devices/browsers,
  including types;
• Features you use and links you click;
• Amount of time (session time) spent using the Datahub Consulting website;
• Web pages viewed on the Datahub Consulting website (www.datahubconsulting.co.uk);
• Bounce Rate – Bounce rate is the percentage of single page visits (or web sessions). It is
  the percentage of visits in which a person leaves our website from the landing page
  without browsing any further.

Datahub Consulting Website will inform you if we are using Cookies and explain that be continuing to use the website you consent to cookie information being collected.

Datahub Consulting Ltd cannot identify the age of the users who use and access our websites. So, for that reason, if the Personal Information was provided by a minor then Datahub Consulting Ltd can’t be held responsible. If we identify the personal information of a minor, then we will delete the information immediately.

To facilitate your website experience or any other reason, we may need to share your personal information with:

• Datahub Consulting web development team.
• Internally to follow up on enquiries
• External partners for enquiries or relating to the engagement of a project
• Law enforcement, Public and Judicial Authorities, Local & International governmental agencies, regulatory authorities whom we are obliged to share information with, as required or permitted by law;
• Banks and payment providers, to process and authorise payments;

Datahub Consulting Ltd is committed to ensure the confidentiality and security of personal information at all times.

Datahub Consulting Ltd has invested heavily in technology and security safeguards to protect your personal information from loss, improper use, unauthorised access and disclosure.

Datahub Consulting Ltd has established proper organisational, technical and physical security barriers to protect personal information that is provided to us by data subjects on our website or provided through contractual projects services.

Datahub Consulting Ltd uses a secure communication channel (HTTPS) to encrypt all information exchanged over its website.

By using Datahub Consulting Ltd websites and mobile applications, you are fully accepting the principles set out in this Privacy Policy. Furthermore, if you decide to provide us with your personal information via our website or email or any other electronic method, you are fully consenting to Datahub Consulting Ltd to use this information in accordance with the terms of this Data Privacy Policy.

If you have previously consented to Datahub Consulting Ltd to hold and process your personal information. But you have chosen to withdraw that consent we may not be able to provide you with the services that you have requested from us.

To unsubscribe from communications, you can contact us on the below address or email our compliance team on: dpo@datahubconsulting.co.uk

These rights are without prejudice to any legal rights or any disposition you may have in applicable laws and regulations, including your right to object to certain processing of data.

Datahub Consulting Ltd will retain your personal information for as long as it is necessary to fulfil the purposes for which it was collected. After such time if we will ensure the secure destruction of the personal information in accordance with our Retention policy and data Security Policy.

As the data subject, you can request an update or correction to your personal information, or if you require your preferences changed then this can also be requested.

If you believe that Datahub Consulting Ltd has:

• incorrect information about you;
• or, if the information held on our systems is incomplete;
• or, if you no longer desire our service.

Please contact our compliance team (contact details below) as soon as possible explaining the change, and how you want us to proceed.

You have the right to access or see what personal information we hold about you. If you wish to exercise this right, please contact us on the below address. Please include in the request that you wish to raise a Subject Access Request (SAR).

Datahub Consulting with process any SAR in the shortest time possible and up to a maximum of 20 days from when we receive all the necessary information. This is well within the GDPR legislation of 1 month.

Please note that you can only raise a SAR regarding:

• Yourself;
• or if you are a legal guardian of person under the age of consent;
• or you are authorised to act as the legal representative for a data subject.

We may on occasion transfer your personal information across Datahub Consulting Ltd and with partner companies. All our partner companies are GDPR compliant and will ensure that any personal information is safe and securely monitored. Furthermore, we will ask third party service providers to process personal information on our behalf where it is needed in relation to services, they provide to us.

In a continued effort to meet customer expectations and improve the services offered on our websites, Datahub Consulting Ltd use “cookies”.

A “cookie” is a computer file which is stored on your device. Cookies may collect personal information about you such as how you navigate our websites and the web pages that you visit. Cookies allow us to understand your needs and hence provide better services tailored to meet your expectations.

A cookie may be deployed on your device when you visit Datahub Consulting Ltd websites unless you decide that you do not want this to occur or if you have turned this feature ‘off’ in your web browser settings. In this event, you should note that this may affect our ability to provide website services to you.

Datahub Consulting Ltd will only keep any personal information from the website for a period of 30 days. After such time the information will be permanently and systematically deleted.

Datahub Consulting Ltd is committed to ensure the protection of your personal information wherever it is located, however, Datahub Consulting Ltd is not responsible of the privacy practiced by the third-party websites that you may access through the links (URLs) imbedded in our websites. No internet-based site can be 100% secure; therefore, we cannot be held responsible for unauthorised access or hacked activities that are beyond our control.

Contact Datahub Consulting Ltd to discuss our data protection policy, or to inform us of a Subject Access Request (SAR), or to change your communication preferences, please use the following contact details:

Postal Address:

Datahub Consulting Ltd
Data Protection Officer
78 Wheatfield Close
Glenfield
Leicester
LE3 8SD

Email Address:

info@datahubconsulting.co.uk
dpo@datahubconsulting.co.uk